Terms and Conditions

These Terms and Conditions (“Terms“) govern your access to and use of the Tidewater Agents website, services, and related communications, including customer care text messaging. By using our website, submitting a form, or opting in to receive text messages from us, you agree to these Terms.

1. Business Information

Business Name: Tidewater Agents
Website: https://tidewateragents.ai
Email: info@tidewateragents.intelliclabs.combr> Phone: 757-354-1503
Mailing Address: 812 Trillium Place Virginia Beach, VA 23464

2. Website Use

You agree to use this website only for lawful purposes. You may not use this website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use of the website.
You agree not to attempt unauthorized access to any part of the website, our systems, or any related networks.

3. Service Information

Tidewater Agents provides AI-powered customer communication and related business services. Information on this website is provided for general informational purposes and may be updated, changed, or removed at any time without notice.
We make reasonable efforts to keep website content accurate, but we do not guarantee that all information is complete, current, or error-free at all times.

4. SMS Terms of Service

By providing your mobile phone number and expressly opting in through our website or another approved method, you agree to receive customer care, conversational, and transactional text messages from Tidewater Agents.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Types of Messages

Messages may include responses to your inquiries, account assistance, support-related follow-up, troubleshooting, requested updates, appointment coordination, and other non-promotional customer service communications.

Consent to Receive Text Messages

By opting in, you represent that you are the authorized user of the mobile number provided and that you consent to receive text messages from Tidewater Agents at that number.
Your consent to receive text messages is not a condition of purchase.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP. After you opt out, you may receive one final message confirming your opt-out request.

Help

For assistance, reply HELP or contact us at info@tidewateragents.aiai or [your real business phone number].

Supported Carriers and Delivery

Message delivery is subject to effective transmission by your mobile carrier. Carriers are not liable for delayed or undelivered messages.

5. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Please review our Privacy Policy here: Privacy Policy

6. Intellectual Property

All content on this website, including text, graphics, logos, designs, and other materials, is the property of Tidewater Agents or its licensors unless otherwise stated and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, display, or create derivative works from any website content without prior written permission, except as allowed by law.

7. User Submissions

If you submit information to us through a contact form, support form, or other communication channel, you agree that the information you provide is accurate and does not violate any law or the rights of any third party.
You agree not to submit unlawful, abusive, defamatory, fraudulent, or harmful content.

8. Disclaimer of Warranties

This website and our services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except where such warranties cannot be excluded under applicable law.
We do not warrant that the website will be uninterrupted, secure, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Tidewater Agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, services, or text messaging program.
To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms shall not exceed the amount, if any, you paid to us for the specific service giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Tidewater Agents and its owners, officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the website, your violation of these Terms, or your violation of any rights of another person or entity.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict of law principles.

13. Contact Information

Tidewater Agents
812 Trillium Place Virginia Beach, VA 23464
Email: info@tidewateragents.ai